PLEASE NOTE: A flex class has been added at the end of the course. The additional class has been added to make up for a possible class cancellation due to a campus closure.
This 12-week professional development certificate program is designed to help managers, aspiring managers, C-Suite executives, HR professionals, team leaders, or anyone working with challenging individuals or groups learn how to manage workplace conflict better and communicate more effectively. These days, a wide variety of job descriptions across many professions and industries see conflict management as a desirable or essential skill. Having a certificate in conflict management can help you get a job or a better position or simply be more productive and feel more peaceful at work.